Creating a Connection in Aspera Desktop Client

This page outlines how to establish a connection to VIDA using the Asepra Desktop Client. This is only for suppliers of content who have been given Aspera credentials by the VIDA team. If you are trying to download content from our Downloads Page or deliver content to us via Launchpad and need help setting up Apera Connect, please refer to our Aspera Connect guide. 

To set up an Aspera connection you need to ensure that you have the later version of Aspera Desktop Client installed.  

Once you have Aspera Desktop Client open click on the Connections icon. 

Within the Connection Manager, set up a new connection by selecting the plus symbol. You can see existing connections here too. If you have been supplied with new keys you can also update the existing Connection

For the host address please enter the server address starting https that you were provided.

For the user please enter the value contained within the quotes after "id": within the provided keys.

For the password please enter the value contained within quotes after "secret": within the provided keys.

Once entered you can select Test Connection to confirm the connection is working. 

If you have any errors relating to UDP or Firewall, you may need your local IT team to whitelist VIDA's Aspera details. 

If you need further assistance, you can contact support by selecting the Submit a Ticket button at the top of this page.