Launchpad: Delivering Content to VIDA as a Supplier

Step 1: Access or Create a Package

Option A: If your client created a package for you

• Go to the Active Packages section

• Packages assigned to you will be listed here

• Click on the package preview tile to open it

Option B: If you're expected to create a package

• Click the Create new upload package button from your dashboard

• Follow your client's instructions to:

  • Name the package

  • Enter required metadata

  • Define file types/placeholders if prompted

If you're unsure which method to use, check with your client contact.

Step 2: Upload Files to Placeholders

• Inside the package, you’ll see upload placeholders — these represent the files your client expects

• Click Select files to upload under each placeholder

• Drag and drop or browse for your files

• Wait for the upload to complete — you’ll see confirmation when it’s done

Note: When using a client-provided package, placeholders and metadata are already pre-set.

Step 3: Check for Missing Metadata

• Some assets may require additional metadata

• If anything is incomplete, you’ll see a warning at the top

• Toggle Only assets with missing metadata to quickly review incomplete entries

• Click into each asset to complete the required fields

✅ Step 4: Send the Package for Approval

• Once all required files are uploaded and metadata is complete, the Send for approval button will activate

• Click it to submit the package to your client for review

• If it stays greyed out:

  • Check for any missing metadata

  • Ensure all placeholders are filled

What Happens if Your Package Is Rejected?

In the event your package is rejected, you’ll receive an automated email with:

• The reason for rejection

• What action is required to correct the issue