Launchpad Menu Overview

The Launchpad menu helps you manage your content packages from upload to approval.

Menu Sections

• Active Packages

  • Where you upload assets, add metadata, and prepare a package for submission.

• Awaiting Approval

  • Shows packages currently under review.

  • Content will either be approved or rejected here.

• Approved

  • All packages that have passed review.

  • Use this space to find back approved packages.

• Rejected

  • Packages that didn’t pass review.

  • Each rejection includes notes so you can fix and resubmit.

• My Upload Packages

  • Overview of all packages you’ve created.

Step 1: Access or Create a Package

Option A: If your client created a package for you

• Go to the Active Packages section

• Packages assigned to you will be listed here

• Click on the package preview tile to open it

Option B: If you're expected to create a package

• Click the Create new upload package button from your dashboard

• Select Create Simple Package

• Follow your client's instructions to:

  • Name the package

  • Enter required metadata

  • Define file types/placeholders if prompted

    
    

    Option C: If you're expected to create a package
    
    

    • Click Create New Upload package

    • Choose the top option Create package from template

      

       

    • Select the correct template and edit the title.

    • Hit Create package from template.

       

      Your package will now be created with all placeholders. Simply drop the files into the corresponding placeholder. Wait for the files to have ingested and hit the submit for approval button. 

      
      

       

If you're unsure which method to use, check with your client contact.

Step 2: Upload Files to Placeholders

• Inside the package, you’ll see upload placeholders — these represent the files your client expects

• Click Select files to upload under each placeholder

• Drag and drop or browse for your files

• Wait for the upload to complete — you’ll see confirmation when it’s done

Note: When using a client-provided package, placeholders and metadata are already pre-set.

Step 3: Check for Missing Metadata

• Some assets may require additional metadata

• If anything is incomplete, you’ll see a warning at the top

• Toggle Only assets with missing metadata to quickly review incomplete entries

• Click into each asset to complete the required fields

✅ Step 4: Send the Package for Approval

• Once all required files are uploaded and metadata is complete, the Send for approval button will activate

• Click it to submit the package to your client for review

• If it stays greyed out:

  • Check for any missing metadata

  • Ensure all placeholders are filled

What Happens if Your Package Is Rejected?

In the event your package is rejected, you’ll receive an automated email with:

• The reason for rejection

• What action is required to correct the issue